SUPREME SCALING LLC — TERMS OF SERVICE

Effective Date: March 1, 2026

These Terms of Service ("Terms") govern your access to and use of Supreme Scaling LLC's website and consulting services. By accessing or using our services, you agree to be bound by these Terms.

1. Scope of Services

Supreme Scaling LLC ("we", "us", "our") offers strategic business consulting services. Our engagements are structured across three tiers: Strategy Session (quarterly), Momentum Builder (monthly), and Growth Accelerator (weekly). We provide strategic insights, analysis, and recommendations. We do not provide legal, tax, financial, or accounting advice.

2. Free Consultation

We offer a free initial consultation to identify specific challenges or opportunities in your business. This consultation is a discovery and assessment session only. As no fee is collected, it is not subject to any refunds.

3. Paid Engagements

3.1 Service Offering: Following the free consultation, we may offer a paid engagement under one of our three tiers. The specific scope of work, deliverables, billing structure, and performance terms will be set out in a separate client contract executed prior to commencement of services.

3.2 Onboarding Fee: All paid engagements require a one-time onboarding fee due at signing, as specified in your client contract. This fee covers onboarding, baseline establishment, and initial setup.

3.3 Ongoing Fees: Depending on your engagement tier, ongoing fees are billed on a quarterly, monthly, or weekly basis as specified in your client contract. Fees are calculated as the greater of a fixed floor amount or a performance-based percentage of added gross profit above your confirmed baseline, except for the Strategy Session tier which is billed at a flat fee only.

3.4 Refund Policy: The onboarding fee is non-refundable once paid. Ongoing engagement fees are non-refundable once a billing period has commenced. All cancellation terms are governed by your signed client contract.

3.5 Payment Processing: Third-party payment processors (e.g. Stripe) handle all financial transactions under their own terms of service and privacy policies. Any applicable refunds will be processed back to the original payment method within 10 business days of approval.

4. Client Contract

All paid engagements require a separate signed client contract. That contract will govern the specific scope of work, deliverables, payment terms, baseline methodology, and any other engagement-specific conditions. In the event of any conflict between these Terms and a signed client contract, the provisions of the client contract shall prevail for that specific engagement.

5. Client Responsibilities

You agree to provide accurate, complete, and timely information necessary for us to perform our services, including financial data required to establish and verify your gross profit baseline. You agree not to misuse our website or services, including interfering with our operations or attempting unauthorized access.

6. Intellectual Property

All materials provided by Supreme Scaling LLC, including but not limited to methodologies, frameworks, strategies, reports, templates, and website content, are our exclusive property or licensed to us. You may not reproduce, distribute, modify, or create derivative works from our materials without our explicit written permission.

7. Testimonials & Case Studies

We may use client testimonials or develop case studies based on our work together. Your business name and specific details will only be used with your express written consent. We do not guarantee specific results, as outcomes depend on factors beyond our control.

8. Privacy & Data

Your personal and business data will be handled in accordance with our Privacy Policy, available on our website. We use your data solely to provide and improve our services and for communications related to your engagement.

9. Limitation of Liability

To the fullest extent permitted by law, Supreme Scaling LLC disclaims all warranties, express or implied, and shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of business, profits, data, or goodwill, even if advised of the possibility of such damages. If liability is imposed, it is limited to the total fees paid by you to Supreme Scaling LLC in the final month of your engagement from which the liability arose.

10. Termination

We reserve the right to suspend or terminate your access to our services for any breach of these Terms, the client contract, or for any conduct we deem harmful to our business or other clients, at our sole discretion.

11. Modifications

We may update these Terms from time to time. Any changes will be effective immediately upon posting the revised Terms on our website. We will provide notice of significant changes on the site. Your continued use of our services after such modifications constitutes your acceptance of the updated Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in New Jersey.

13. Contact

Questions or concerns about these Terms should be sent to privacy@supremescaling.com.